The Brunswick County
Association of REALTORS® provides
information to members and consumers about the REALTOR®
professional standards process. The Brunswick County
Association of REALTORS is responsible for enforcing the
Code of Ethics, which imposes duties above and in
addition to those imposed by law or regulation.
Many difficulties between real estate professionals result
from misunderstanding, miscommunication, or lack of adequate
communication. If you have a problem with a real
estate professional, you may want to speak with them or with
their Broker in Charge. Open, constructive discussion
often resolves questions or differences, eliminating the
need for further action.
If, after discussing matters with your real estate
professional or Broker in Charge in that firm, you are
still not satisfied, you may want to consider filing an
ethics complaint. Please keep in mind that
Only
REALTORS® are subject to the Code of Ethics of the
National Association of REALTORS®
If the
real estate professional you are dealing with is not
a REALTOR®, your only recourse may be North Carolina
Real Estate Commission (919-875-3700) or other state
licensing agency or the courts.
The
Association determines whether the Code of Ethics
has been violated, not whether the law or real
estate regulations have been broken. Those
decisions can only be made by the North Carolina
Real Estate Commission (919-875-3700) or other state
licensing agency or the courts.
** There
is NO CHARGE for filing an ethics complaint **
Arbitration Request
An
Arbitration request involves a dispute over entitlement
to a monetary transaction (for example, a commission).
A customer, client, or Broker in Charge can file an
Arbitration request. A REALTOR® non Broker in
Charge can also request arbitration with their current
or former Broker in Charge.
Please keep
in mind that:
Arbitration is NOT a disciplinary proceeding
There
will not be damages awarded as a result of an
Arbitration.
Submitting to an Arbitration is not ALWAYS mandatory
By filing
an Arbitration Request, you agree to be bound by the
arbitration decision
The
cost for filing an Arbitration Request is $300
If your
situation concerns both ethics and arbitration, the
Association will handle the arbitration portion
SEPARATELY. Only when the arbitration is completed
will the ethics complaint be considered.
Arbitration is always held first.
If you have any problems viewing or downloading the Arbitration Request packet or
the Ethics
Complaint packet, please call or
e-mail
Cynthia Hansen, Director of Member Services.
If you have any specific questions concerning professional
standards, please contact Cynthia Hansen at the Association Office at
910-754-5700.
